At Lush Queens Jewellery, we are committed to safeguarding your privacy and protecting your personal data in accordance with applicable laws and regulations.

1. Information We Collect
We may collect the following information when you use our website or place an order:

Personal details such as name, phone number, email address, and shipping address

Order and transaction details

Communication details when you contact us
Technical data such as IP address, browser type, and device information

2. Use of Information
Your information may be used to:

Process and deliver your orders

Provide customer support and respond to inquiries
Send order updates, confirmations, and service-related messages
Improve our website, products, and customer experience
Comply with legal and regulatory requirements

3. Sharing of Information
We do not sell or rent your personal information. Data may be shared only with:
Trusted courier and logistics partners for delivery

Secure payment gateway providers for transaction processing

Legal or regulatory authorities when required by law

4. Cookies Policy
Our website uses cookies and similar technologies to:
Enhance user experience and website functionality
Understand visitor behavior and improve performance
Remember user preferences

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Secure servers and encrypted payment gateways are used
Sensitive payment information is not stored on our systems

Despite our best efforts, no online transmission is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy
Our website and services are not intended for children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such data has been collected, we will take immediate steps to delete it.

7. User Rights
You have the right to:
Access, update, or correct your personal information
Request deletion of your data, subject to legal obligations
Withdraw consent for marketing communications
Requests can be made by contacting our customer support team.

8. Changes to This Policy
Lush Queens Jewellery reserves the right to update or modify this Privacy Policy at any time. Changes will be effective once posted on this page.

9. Consent
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.